Over the last few days we have noticed that Gocardless have taken double payments from our clients using them and them saying we requested 2 payments from them each time, yet on checking our system we only have ever requested 1 payment from them.

Due to this and their lack of help in sorting the issues out we have decided to stop using Gocardless, so this means we no longer provide Direct Debit as a payment option.

Tuesday, April 25, 2017

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