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Advanced (4)
Guide to some of the more advanced features on your account.

Billing (9)
Common issues regarding billing and account setup.

Cancellation (1)
How to cancel your services

cPanel (4)
Documentation on how to use the cPanel control panel.

Databases (9)
Most applications require a database to function.

Domains (11)
Information on what domains are and how to use them.

Email (12)
Everything you need to know about using your email.

FAQ (2)
Commonly asked questions and their answers.

Files (4)
Managing the files on your hosting account.

FTP (4)
Information on using the File Transfer Protocol

Hosting (4)
Everything you need to know about website hosting.

Installation Guides (1)
Guides on installing common software.

Logs (1)
Information on how to access and interpret your logs.

Preferences (4)
Make your hosting account your own with these tips.

Security (5)
Tips & tricks for keeping your website safe and secure.

SEO (3)
A good SEO website will receive more traffic.

Transfers (22)
Information on transferring your account to us.

Troubleshooting (11)
Common troubleshooting steps

Your Bill Explained - Pro Rata Charges
In order to make our billing system as easy to use as possible we now charge our clients on a pro...

Updating Your DNS at Heartinternet.co.uk
As our new hosting client, if you have already purchased your domain name through...

My website is running slow
If you are using a forum or content management system, make sure that caching is enabled. Caching...

Page is displaying 404 Page Not Found error
The 404 Page Not Found error means that the user requested a page on the server that does not...

PHP failed to include file: File Not Found
The PHP include() File Not Found error will occur when a .php file attempts to include another...